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Privacy Policy Last Updated: 1/29/24
Welcome to the http://www.bettertermite.com/ website (the “Site”) provided by Better Termite & Pest Control (“we,” “our,” or “us”). This Privacy Policy describes how we collect, use, and protect personal information obtained through your access to and use of our Site. By using this Site or voluntarily providing personal information, you consent to the terms of this Privacy Policy.
While visiting the Site, you may choose to contact us or complete online forms, which may require the collection of personal information. Examples include:
First and last name
Email address
Postal address
Zip code
Telephone number
Other contact information
We also automatically collect certain information from your device when you visit our Site, such as your IP address, operating system, browser type, and domain. Some of this information may be linked with your personal data.
We may use your personal information for the purposes described in this Privacy Policy or disclosed to you on our Site, including:
To communicate and correspond with you.
To respond to your inquiries.
To notify you about updates to the Site or our services.
To improve our Site’s security, content, and functionality.
To contact you via text, email, and phone call when you submit forms or otherwise provide your contact information for quotes, appointments, marketing communications, or follow-up.
By submitting your phone number, email address, or other contact details through our Site, you grant us permission to send you communications by text, email, and phone call regarding appointments, reminders, promotions, and related pest control services. You can opt out of these communications at any time.
We do not sell or disclose your personal information to third parties, except as follows:
To comply with applicable laws, regulations, court orders, or other legal processes.
To protect our rights, intellectual property, and the safety of our customers.
To investigate or prevent illegal activities, suspected fraud, or violations of our policies.
In urgent circumstances to protect the personal safety of any individual.
We may share non-personal, aggregated, or de-identified information for lawful business purposes.
By providing your phone number or email address on our Site, you expressly consent to receive:
Text messages (including SMS and MMS messages)
Emails regarding your inquiries, appointments, offers, and updates
Phone calls to follow up on requests or confirm service details
Message and data rates may apply depending on your mobile service plan. You can opt out of electronic communications at any time by following the unsubscribe or opt-out instructions in each message, or by contacting us using the information provided below.
Our Site may include links to other websites not owned or controlled by us. We are not responsible for the privacy practices or content of those third-party websites, which may have their own privacy policies. We encourage you to review the privacy policies of any website you visit.
The Site is intended for individuals aged 13 and older. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have collected personal information from a child under 13, please contact us as set forth below.
We take reasonable measures to help protect your personal information from loss, misuse, or unauthorized access. However, no method of electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security of your information, and we urge you to use a secure browser when accessing our Site.
Under California law, California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. As discussed in this Privacy Policy, we do not share personal information with third parties for their direct marketing purposes. If you have any questions regarding our compliance with California law, please contact us as explained below.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our Site, and the “Last Updated” date will be revised accordingly.
If you have any questions about this Privacy Policy, our practices, or your dealings with our Site, please contact us at:
Better Termite & Pest Control
Phone: (703) 683-2000
We appreciate your trust in us and look forward to serving your pest control needs.
